Okay... I'm new to Pear Notes and I'm wondering what I've done wrong here. Although I hit the "record" button while taking notes on my iPad, and I was no more than 2 or 3 feet (max) from the speaker, I can't seem to play back any audio. Looking at the notes taken, it indicates that there is approximately 37 minutes of audio associated with the file; however, when I hit "play" nothing happens. What the heck am I doing wrong?
iPad audio not playing back
(6 posts) (2 voices)-
Posted 1 year ago #
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That should be all there is to it. Make sure your volume is turned up and your mute switch on the side of the iPad isn't switched to mute. Other than that, it sounds like you did the right thing. Are you listening via headphones or the iPad speaker?
Would you mind sending the Pear Note document to me at support@usefulfruit.com?
Posted 1 year ago # -
The audio is not switched to mute, and I've tried listening both via and sans headphones. FWIW, the indicator bar isn't showing any progress when trying to playback. ... and if I scrub the indicator to the middle (for example) and again hit the play button, it simply jumps back to the beginning of the indicator and does not play.
As for sending you the file, I admit a bit of confusion on how to do this. It appears in Dropbox as 3 (three) separate files that apparently make up the complete document. Meta, recording and uftext. Do you want a link to each file? Please advise. ... and thanks.
Posted 1 year ago # -
Hmmm. Something definitely went wrong during recording. There should be a 4th file (recording-0.mov) containing the actual recording. Does this happen every time you try to record anything?
As to sending a file, the document is made up of the .pearnote folder and all the files in it. The easiest way to get it to me it probably to zip the folder up and email the zip file.
Thanks,
ChadPosted 1 year ago # -
Hi Chad,
Thanks for following up! I've only tried using Pear Note twice, thus far as I want to make sure that I'm able to take full advantage of the application. ... and yes, this has happened both times.
I'll zip the folder and email to you now. Fingers crossed that we can get this rectified soon. ;-)
-- Sue
Posted 1 year ago # -
Huge thanks for your support in walking me through this little hitch. All systems are fine now and the application is working as anticipated.
Posted 1 year ago #
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