There are numerous ways to get help if you need it. They include:
Help Documentation - available online as well as under Help in the application itself, this explains how to use Pear Note's features.
Frequently Asked Questions (FAQ) - this answers some of the most commonly asked questions.
Forums - one of the best places to get help and discuss Pear Note is the forums.
Contact Us - if Pear Note's not working right, or you have a feature you'd like to see implemented, just email firstname.lastname@example.org. If there's something else you'd like to discuss, drop an email to email@example.com.
We have very simple licensing terms, as you can see here.
If you've purchased Pear Note but lost your license, you can recover it here.
If you are unhappy with Pear Note for any reason within 60 days of purchase, just send an email to firstname.lastname@example.org and we will issue a full refund.